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Anyone missing a 10mm socket ..
your a legend john for helping that young bloke out....
Thanks for highlighting a car manufacturer I don't need to consider for future purchases.
your a legend. Thanks for helping my son 😊
21 warranty claims? Sounds like my Jaguar XF, in 2011. Not new, granted, but just 3 years old. I owned the car for 3 years and in that time, I rarely drove it. You name it, it broke. Full Jaguar history, sold to me by Jaguar, I had it maintained by Jaguar but the level of lemon was excruciating. By 2014, it had had well over £10,000 (UK) of warranty work, when, on a sunny day on the drive home from work, the engine lunched itself. The now legendary DPF fault which allowed diesel to contaminate the engine oil. Jaguar wanted £12,000+ for a new engine. I ended up in talks with JLR Head Office and after about 6 months, they said, ‘Go ahead. Sue us.’ The car had been so bad, that we made the seemingly ridiculous decision to scrap it. Even today, it makes me feel sick. Never Ever Again. Awful cars, shit dealers and a despicable manufacturer. I will dance a jig the day JLR collapses as a company. I feel so sorry for Alex.
Fucking hell Nissan just went full Jeep
This is why we need lemon laws in Australia
There needs to be a register of some sort to be a list of asshole dealerships.
Had a Nissan Navarra work Ute 10 years ago nothing but trouble. The final straw was when a stick of wood flicked up and shorted out an Anderson plug which had been fitted new by the dealer new and blew up the computer…… the Nissan dealer then charged me $1500 to fix the computer as they said the Anderson plug had been fitted without a fuse and that’s what caused the issue. When I pointed out that they had fitted it, they said that was my problem as I had driven it off-road. When I pointed out that it was a 4 wheel drive and a service Ute that I needed to drive off-road, they said they were not liable 😡 I will never have a Nissan again
Nissan ... This is your Jeep Cherokee moment And you failed
Imagine being the mechanic who worked on the diagnosis (and discovered a problem downstream of the air filter/intercooler/turbo), presented it to his service manager only to find this on YouTube a week later, this would be enough to make me quit on the spot and present the royal finger to Nissan. This type of activity should be made criminal and the dealer shut down immediately !!!
I worked for Nissan, and specifically this dealership for a number of years. I left around 2017. the Brand has fallen in a huge hole in recent years, and the dealer group was bought out in 2019 too. it's a perfect storm of failure, unfortunately. Nissan used to be a proud brand with solid vehicles, but those days are long gone - along with all the good people who worked at the dealerships. Very sad to see.
I'm sure when Nissan head office got the E mail from Mr Cardigan the word fuck was said with gusto!
The dealership went 'Nissan in action' on this one.
Good Job John. To bad everyone doesn't have you in their corner.
I can still remember my 1973 Nissan Datsun 120 Y. How things have changed .
Imagine buying a Nissan now. You can see why they're going down the drain. Personally, I snubbed the DMAX because of the reports here of their own warranty shenanigans. Should do more of these case studies to really dig into the real world examples of why you need to avoid certain brands.
John is our ACCC ❤🎉
This just cost Nissan a $100k sale. I’ll stick with my existing vehicle until it breaks.
Same, same. Daughters Micra under warranty would lose power often for no reason when taking off from the mark and cause mayhem on the cars behind. 10 or so warranty visits, no solution, their own mechanic on a test drive said it was dangerous - they denied that drive ever happened! Then they said, sorry - out of warranty! Never Nissan again...