Horrible World Cup ticket situation

The fact that we had to go to this extent to convince stubhub for a refund is what scares me.

Ticket sale companies being corrupt? That tracks

They aren't sorry, they're sorry that they got exposed

They didn’t do it because they were sad for her, they did it to save their reputation.

Stubhub reported a gross profit of $1.47 billion last year, I think a replacement ticket is the absolute bare minimum they could do…

This really broke my heart on how cruel these organisations are,poor grandpa💔

It wouldn’t have happened if it didn’t go viral, and it’s sad because this probably has happened to thousands of people 😢

This is horrible. The deserted that refund and more

ticketmaster and stubhub are some of the most sneaky and greedy companies out there

This is a real thing people have to deal with, and while I am glad that her and her grandpa were luckily able to get a refund and new tickets, this won't happen with everyone.

sadly, there are probably hundreds of other situations like this that didn't go viral 😢

All the evidence they needed for a sue ☠️✌️🔥

Stubhub has never been great. As a BVB fan, they often sell “tickets” to our stadium but are not always legit

give that grandpa a hug

Wow they take thousands of dollars and then just strand them

I would be PISSED

superb job.

Stubhub has never been great. As a BVB fan, they often sell “tickets” to our stadium but are not always legit💀💀

Why she kinda bad😭

They only did this to maintain public image.A multi million dollar-possible more-scamming a grandpa and a daughter for like 5k.Had it not gone viral,they couldnt care less about the situation.